Aero Support Group is very proud of its positive feedbacks gathered from trainings conducted. Our trainers are accredited by International Organizations and refresh their know-how onsite and participate annual refresher trainings. We provide field experience from +400 clients +200 airports and +86 countries in our trainings. Let’s get in touch and learn more about our trainings.
TRAINERS
Our Trainers are field experts from specific activities, they are also competent trainers having Train the Trainer certificates. All instructors are accredited and certified within the training areas such as ICAO, IATA, EASA, FAA, JAA, SAE etc.
CLASS TRAININGS
Aero Support Group was conducting conventional trainings for long. We have conducted trainings all over the World. Whenever it is requested our trainers are able to perform class trainings.
ONLINE TRAININGS
Some of our clients request we have started to do custom tailored online Aviation Trainings. Clients which were having facility limitations or security concerns requested some online Aviation Trainings. From 2015 Aero Support Group has started to perform online trainings in all aviation related activities. In years we have improved the efficiency and quality of the training materials and also the methods used during conduct of the trainings. And now all of our trainings are available online as well.
TRAINING MATERIALS
All materials used are in compliance with latest editions of ICAO, IATA, EASA and FAA regulations and Standards.
Training materials are supported by work sheets, group exercises and some trainings include an on the Job part.
CERTIFICATES
Aero Support Group provides syllabuses for each training course. The certificates provided ensure the related area of expertise.
EXAMS
All exams are derived from the training contents and ensure all elements are understood by participants.
Aero Support Group provides training in following subjects:
- Quality Management
- Safety Management
- Aviation Security
- Audit Standards
- Ground Operations
- Drones
- Human Factors
- Dangerous Goods
For more information please contact:
Online/Classroom room Quality Management Trainings;
Online/Classroom Quality Management Systems Trainings are conducted in 2 Levels.
Online/Classroom room Quality Management Systems Training Level 1 (1 Day)
Training includes Basic Principals of Quality Management Systems.
Online/Classroom room Quality Management Systems Training Level 2 (3 Days)
Training includes Processes, Documentation, Integration, Audit Standards, Compliance, Implementation, Assessment, GAP Analysis, Continuous Improvement activities.
Online/Classroom Safety Management Trainings;
Safety Management Systems Trainings are conducted in 3 Levels.
Online/Classroom Safety Management Systems Training Level 1 (1 Day)
Training includes Basic Principals of Safety Management Systems.
Online/Classroom Safety Management Systems Training Level 2 (3 Days)
Training includes Processes, Documentation, Audit Standards, Compliance, Implementation, Continuous Improvement activities.
Online/Classroom Safety Management Systems Training Level 3 (5 Days)
Training includes Processes, Documentation, Integration, Audit Standards, Compliance, Implementation, Assessment, GAP Analysis, Continuous Improvement activities.
For details please click http://aerosupport360.com/training/sms-trainings/
Online/Classroom Aviation Security Trainings;
Online/Classroom SE01 Aviation Security AVSEC Training (1 Day)
Training includes Basic Principals of Security Management Systems.
Online/Classroom SeMS, Security Management System Training (3 Days)
Training includes Processes, Documentation, Integration, Audit Standards, Compliance, Implementation, Assessment, GAP Analysis, Continuous Improvement activities.
Online/Classroom Audit Standards Trainings;
Online/Classroom IOSA, IATA Operational Safety Audit Awareness Training
IATA Operational Safety Audit Awareness Training includes Processes, Documentation, Integration, Audit Standards, Compliance, Implementation, Assessment, GAP Analysis, Continuous Improvement activities.
Empower Your Team for Success: IOSA Operational Safety Audit Awareness Training
Is your airline ready for its next IOSA audit?
The IATA Operational Safety Audit (IOSA) program is the globally recognized benchmark for airline safety management. IOSA Awareness Training equips your entire team with the knowledge and understanding to contribute to a successful audit and a culture of safety excellence.
Benefits of IOSA Awareness Training:
- Empowered Employees: Develop a workforce that understands IOSA standards and their role in maintaining a safe operating environment.
- Enhanced Safety Culture: Foster a culture of risk awareness, proactive safety measures, and continuous improvement.
- Preparation for IOSA Audit: Ensure everyone within your organization is familiar with IOSA procedures and expectations for a smooth audit process.
- Improved Communication: Bridge communication gaps between departments and ensure everyone contributes to safety objectives.
Our IOSA Awareness Training Program:
- Flexible Delivery: Choose from in-person, online, or blended learning options to suit your team’s needs.
- Tailored Content: We customize the program to your specific airline operations and IOSA focus areas.
- Interactive Learning: Engage your team with interactive exercises, case studies, and real-world scenarios.
- Expert Instructors: Our experienced instructors are industry professionals with in-depth knowledge of IOSA standards and best practices.
By investing in IOSA Awareness Training, you gain:
- A Stronger Safety Culture: A proactive and collaborative approach to safety throughout your organization.
- Confidence in IOSA Audits: A prepared workforce that contributes to a successful audit outcome.
- Reduced Operational Risks: Proactive identification and mitigation of potential safety hazards.
- Enhanced Brand Reputation: Demonstrate your commitment to the highest safety standards in the industry.
Don’t leave IOSA compliance to chance. Contact us today and take your airline to the next level of operational safety and excellence!
Online/Classroom ISAGO, IATA Safety Audit for Ground Operations Awareness Training
ISAGO, IATA Safety Audit for Ground Operations Awareness Training includes Processes, Documentation, Integration, Audit Standards, Compliance, Implementation, Assessment, GAP Analysis, Continuous Improvement activities.
Takeoff to Safer Ground Operations: Train Your Team with ISAGO!
Is your ground handling service provider (GHSP) operating at peak safety and efficiency?
The International Air Transport Association’s (IATA) Safety Audit for Ground Operations (ISAGO) program is the industry standard for ensuring exceptional ground handling practices. By participating in ISAGO training, you can:
- Boost safety: Minimize accidents and injuries on the ground with ISAGO’s standardized procedures and focus on risk management.
- Enhance efficiency: Streamline ground operations and reduce delays through improved communication and established best practices.
- Gain accreditation: Validate your company’s commitment to safety and quality with ISAGO’s recognized accreditation.
- Attract airlines: Airlines prioritize working with ISAGO-trained GHSPs, giving you a competitive edge.
We Offer ISAGO Training Solutions for All Your Needs:
- ISAGO for Ground Service Providers (classroom): This comprehensive 3-day course equips your team with the knowledge and skills to implement ISAGO standards and prepare for a successful audit. Led by an official IATA instructor, the program delves into the ISAGO program, Ground Operations Safety Manual (GOSM), and Safety Management Systems (SMS).
- ISAGO for Auditors (classroom or virtual): This intensive 4-day program, with additional e-learning modules, transforms your personnel into qualified ISAGO auditors. Learn how to conduct audits effectively, assess compliance, and contribute to a safer ground handling environment.
Invest in ISAGO training and ensure your GHSP:
- Operates with the highest safety standards
- Meets industry best practices
- Achieves global recognition for its commitment to excellence
Don’t wait – contact us today to discuss your ISAGO training needs and take your ground operations to new heights of safety and success!
Online/Classroom IFQP, IATA Fuel Quality Pool Awareness Training
IFQP, IATA Fuel Quality Pool Awareness Training includes Processes, Documentation, Integration, Audit Standards, Compliance, Implementation, Assessment, GAP Analysis, Continuous Improvement activities.
Online/Classroom IDQP, IATA Drinking Water Quality Control Pool Awareness Training
IDQP, IATA Drinking Water Quality Control Pool Awareness Training includes Processes, Documentation, Integration, Audit Standards, Compliance, Implementation, Assessment, GAP Analysis, Continuous Improvement activities.
Online/Classroom DAQCP, IATA De/Anti Icing Quality Control Pool Awareness Training
DAQCP, IATA De/Anti Icing Quality Control Pool Awareness Training includes Processes, Documentation, Integration, Audit Standards, Compliance, Implementation, Assessment, GAP Analysis, Continuous Improvement activities.
Online/Classroom JIG, Joint Inspection Group Awareness Training
JIG, Joint Inspection Group Awareness Training includes Processes, Documentation, Integration, Audit Standards, Compliance, Implementation, Assessment, GAP Analysis, Continuous Improvement activities.
Online/Classroom CAA, Civil Aviation Authority Inspection/ Audit Awareness Training
CAA, Civil Aviation Authority Inspection/ Audit Awareness Training includes Processes, Documentation, Integration, Audit Standards, Compliance, Implementation, Assessment, GAP Analysis, Continuous Improvement activities.
Online/Classroom ACC3 Validation Awareness Training
ACC3 Validation Awareness Training includes Processes, Documentation, Integration, Audit Standards, Compliance, Implementation, Assessment, GAP Analysis, Continuous Improvement activities.
Online/Classroom RA3 Validation Awareness Training
RA3 Validation Awareness Training includes Processes, Documentation, Integration, Audit Standards, Compliance, Implementation, Assessment, GAP Analysis, Continuous Improvement activities.
Online/Classroom KC3 Validation Awareness Training
KC3 Validation Awareness Training includes Processes, Documentation, Integration, Audit Standards, Compliance, Implementation, Assessment, GAP Analysis, Continuous Improvement activities.
Online/Classroom CEIV Pharma Awareness Training
CEIV Pharma Awareness Training includes Processes, Documentation, Integration, Audit Standards, Compliance, Implementation, Assessment, GAP Analysis, Continuous Improvement activities.
Online/Classroom Ground Operations Trainings;
Aero Support Group provides all specific Ground related trainings. Trainings are in compliance with IATA AHM 1110 and ISAGO Standards.
PASSENGER HANDLING TRAININGS
PAX 01 Online/Classroom Aviation Basics & Safety Training
PAX 02 Online/Classroom Customer Service Training
PAX 03 Online/Classroom Arrivals/Departures Training
PAX 04 Online/Classroom Baggage Services Training
PAX 05 Online/Classroom Baggage Claims and Settlement Training
PAX 06 Online/Classroom Check-In Training
PAX 07 Online/Classroom lrregular Operations Training
PAX 08 Online/Classroom Passenger Assistanceand PRM Training
PAX 09 Online/Classroom Post Flight Requirements Training
PAX 10 Online/Classroom Special Category Passengers Training
PAX 11 Online/Classroom Transfer of load Information Training
PAX 12 Online/Classroom Transfer, Transit and Connection Training
PAX 13 Online/Classroom Dangerous Goods Training
PAX 14 Online/Classroom Loading Bridge Operations Training
PAX 15 Online/Classroom Aircraft Access Door Operation Training
RAMP TRAININGS
RMP01- Online/Classroom Basic Ramp & Airside Safety Training
RMP02- Online/Classroom Advanced Ramp & Airside Safety Training
RMP03 Online/Classroom Airside Driver Training Program Training
RMP04 Online/Classroom Basic Hand Signals Training
RMP06 Online/Classroom Basic Hand Signals Aircraft Marshalling Training
RMP07 Online/Classroom Aircraft Cargo Door Operation Training
RMP08 Online/Classroom Aircraft Cabin Doors Training
RMP09 Online/Classroom Aircraft Loading Training
RMP10- Online/Classroom Aircraft Arrivals Training
RMP11- Online/Classroom Aircraft Departures Training
RMP12- Online/Classroom Aircraft Pushback Training
RMP13- Online/Classroom Aircraft Towing Training
RMP14A Online/Classroom GSE Operations Training
RMP14B Online/Classroom GSE Operations Training – LDL
RMP14C- Online/Classroom Lavatory Trucks and Carts Training
RMP14D- Online/Classroom Potable Water Service Training
RMP15 Online/Classroom Ground to Flight Deck Communications Training
RMP16 Online/Classroom Ramp Baggage Handling Training
RMP 17 Online/Classroom Load Supervision Training
RMP 18 Online/Classroom Safety Supervision Training
RMP19 Online/Classroom Radio Communications Training
LOAD CONTROL TRAININGS
LOD 01 Online/Classroom Load Control-Aviation Basics & Safety Training
LOD 02 Online/Classroom Load Control-Aircraft Weight & Balance Principles Training
LOD 03 Online/Classroom Load Control-Load Planning and Loadsheet Training
LOD 04 Online/Classroom Load Control-Documentation and Messaging Training
LOD 05 Online/Classroom Load Control-Dangerous Goods Training
CARGO TRAININGS
CGO 01 Online/Classroom Cargo Build-up Training
CGO 02 Online/Classroom Cargo Live Animal Training
CGO 03 Online/Classroom Cargo Perishable Handling Training
CGO 04 Online/Classroom Cargo Temperature Controlled Goods Training
ULD TRAININGS
ULD 01 Online/Classroom ULD Operations Training
This training includes;
(a) general familiarization training-which must be aimed at providing familiarity with the flight safety objectives and the general provisions;
(b) function specific training-which must provide detailed training in the requirements applicable to the function for which the person is respon sible; and
(c) safety training-which must cover the hazards presented by ULDs, and their safe handling procedures.
ULD 02 Online/Classroom ULD Management Training
Online/Classroom Human Factors Trainings;
Online/Classroom HF01 – Human Factors Basic (1 Day)
Training includes Human Factors principals. This course provides an introduction to Human Factors, including Fatigue Management and Drugs & Alcohol issues. (For details on Substance Abuse Program refer AHM 615)
Online/Classroom HF02 – Human Factors Advanced (2 Days)
Training includes Advanced Human Factors related activities and techniques.
This course addresses advanced Human Factors concepts, including Fatigue Management and Drugs & Alcohol issues. (For details on Substance Abuse Program refer AHM 615)
Online/Classroom Dangerous Goods Trainings;
The training categories according to IATA Dangerous Goods Regulations (IATA DGR) and are shown in the IATA DGR Table 1.5.A.
Here you can find detailed information on the training categories, such as:
- Duration of training
- General information
- Training content
Training Category:
- Shippers and persons undertaking the responsibilities of shippers’, including operator’s staff acting as shippers, operator’s staff preparing dangerous goods as Company Materials (COMAT)
- Packers
- Staff of freight forwarders involved in processing dangerous goods
- Staff of freight forwarders involved in processing cargo or mail (other than dangerous goods)
- Staff of freight forwarders involved in the handling, storage and loading of cargo or mail
- Operator’s and ground handling agent’s staff accepting dangerous goods
- Operator’s and ground handling agent’s staff accepting cargo or mail (other than dangerous goods)
- Operator’s and ground handling agent’s staff involved in the handling, storage and loading of cargo or mail and baggage
- Passenger handling staff
- Flight crew members, loadmasters, load planners and flight operations officers/flight dispatchers
- Crew members (other than flight crew members)
- Security staff who deal with the screening of passengers and their baggage and cargo or mail, e.g. security screeners, their supervisors and staff involved in implementing security procedures
Online/Classroom Drones Trainings;
Online/Classroom Drone Safety Awareness Training
Drone Safety Awareness Training includes Basic Principals of Drone Operations.
Online/Classroom Drone Safety Rules Training
Drone Safety Rules Training includes Processes, Documentation, Integration, Audit Standards, Compliance, Implementation, Assessment, GAP Analysis, Continuous Improvement activities.
