Aero Support Group

About Aero Support Group

Aviation safety and compliance consultants since 2009

We prepare airlines, MROs, ground handlers, airports and authorities for IOSA, ISAGO, EASA, UK CAA and ICAO audits, and we stay with them after the certificate is issued.

Founded
2009
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Who we are

Aero Support Group is an independent aviation safety, quality and compliance consultancy. We are headquartered in Dubai, with an office in Istanbul and a branch office in London. Airlines, MROs, ground handlers, airports and civil aviation authorities work with us to prepare for audits and approvals and to keep their systems working afterwards.

Our network of 36+ experts from 12 nationalities works in 10 languages. Most of them have run operations, led audits or worked inside a regulator.

ASG consultants reviewing manuals and records with an operator team

Our journey

2009
Aero Support Group founded

Started as a network of practitioners from flight operations, operations control centres, maintenance, ground handling, cabin safety, corporate safety and compliance.

2010
Member of ASQ

Joined the American Society for Quality, the basis of our quality management work.

2012
IATA audits

Our consultants began conducting IATA IOSA and ISAGO audits.

2019
Joint SMS projects

Started joint consultancy projects with international SMS companies.

Today
Global practice

1,000+ projects at 500+ airports in 100+ countries, plus ASG RADAR for year-round compliance monitoring.

What we believe

Compliance has to work in operations. Paperwork alone doesn't prove it.

We test procedures where the work happens and close findings with evidence an auditor can verify. When we leave, your people own the system and can keep it running.

Measured results

Clients have reported multi-million-dollar savings from fewer incidents and non-conformities, avoided regulatory penalties and more efficient oversight.

From the field

Most of our work happens on the ramp, in the hangar, at the counter and in operations control. These are some of the stations and operations we have worked in.

Wide-body aircraft taxiing on the apron at a hub airport
Ramp safety inspection
ASG auditors during a station audit on the apron
Station audit
Inspection of a ULD container during a cargo audit
ULD and cargo inspection
Aircraft wing during a winter operations assessment
Winter operations assessment
De-icing equipment inspection
De-icing equipment inspection
Operational safety audit in front of an aircraft
Operational safety audit
On-site assessment with station staff on the apron
On-site assessment with station staff
Regional operations audit team at the aircraft stairs
Regional operations audit
Turnaround observation beside a narrow-body aircraft
Turnaround inspection
Apron operations review at a hub airport
Apron operations assessment
Ramp audit walk-through at an aircraft stand
Ramp audit
Narrow-body aircraft on the apron during an apron inspection
Apron inspection
Aircraft on stand during a turnaround assessment
Aircraft turnaround assessment
Audit at an airline hub control centre
Hub control centre audit
Passenger services audit at a boarding gate
Passenger services audit
Airside safety audit on the apron
Airside safety audit
Station inspection with airport staff on the apron
Station inspection
Airport operations assessment outside the terminal
Airport operations assessment
Airline operations audit with station staff
Airline operations audit
365 days a year
Winter operations, night shifts and peak season are where systems get tested.

How we work

01
Assess

Gap analysis against the current edition of the standard or regulation, with evidence sampled on the ramp, in the hangar and at the counter.

02
Plan

Corrective action plans with root causes, owners, target dates and the evidence that will prove closure.

03
Implement

Manuals, procedures, training and SMS tools that describe what your people actually do.

04
Verify

Mock audits and follow-up checks, then ASG RADAR monitoring so you stay ready between audits.

Our team

Each engagement is led by specialists from the area being audited. Our people have worked in airlines, ground handling companies, maintenance organisations and civil aviation authorities.

Flight operations

Former airline executives and IOSA auditors

Operations control

OCC, dispatch and flight-following specialists

Maintenance

EASA and FAA Part-145 and Part-CAMO specialists

Ground handling

ISAGO auditors and ground handling managers

Cabin safety

Cabin operations and cabin safety specialists

Corporate safety

SMS managers and safety investigators

Compliance and quality

Quality managers and compliance monitoring leads

Authorities

ICAO USOAP experts and former CAA inspectors

Our consultants have also served as subject matter experts, auditors and advisors for ICAO, IATA Consulting, IATA audit pools (IOSA, ISAGO, IDQP, IFQP), PRISM, ARGUS International and RSM. ASG is an independent consultancy and does not conduct official IOSA or ISAGO audits; it prepares organisations for them.

Where we work

Our experts are based around the world. Much of our assessment work is done remotely, with focused visits on site when the audit or the evidence needs it.

Headquarters
Dubai, UAE

IFZA, Dubai
+971 50 536 0847

Office
Istanbul, Türkiye

Kartal, Istanbul
+90 505 374 40 95 (WhatsApp)

Branch office
London, UK

Correspondence by email and WhatsApp
info@aerosupport360.com

Awards and memberships

2021 & 2024
Most Trusted Aviation Consultancy – UK
2026
Best Global Aviation Compliance & Safety Consultancy (SME News)
2024
Most Innovative Aviation Consultancy Firm (SME News)
ASQ

American Society for Quality, member since 2010

IATA CoPA

IATA Charter of Professional Auditors

APQC

Benchmarking and best practice

EFQM

EFQM excellence model

Standards we work to

Frequently asked questions

What does Aero Support Group do?

ASG prepares airlines, MROs, ground handlers, airports and civil aviation authorities for audits, certification and approvals: IOSA, ISAGO, EASA and UK CAA TCO, EASA and FAA Part-145, ICAO USOAP, and fuel and de-icing inspections. We also build SMS and QMS, write manuals, run training and monitor compliance all year through ASG RADAR.

Is ASG an IATA audit organisation?

No. ASG is an independent consultancy. It does not conduct official IOSA or ISAGO audits; it prepares organisations for them. Our team includes active IATA IOSA and ISAGO auditors and ICAO USOAP experts.

Where are your offices?

Our headquarters is in Dubai, with an office in Istanbul and a branch office in London. Our experts are based worldwide and much of the assessment work is done remotely.

Which regions do you work in?

We have delivered projects in more than 100 countries, mainly across Europe, the Middle East, Africa and Central Asia.

How does an engagement start?

Usually with a short call and a gap analysis against the current edition of the standard. You receive the findings with their root causes and a corrective action plan with owners, dates and the evidence needed to close each item.

Can you support us after the audit?

Yes. We help close findings with evidence the auditor will accept, and ASG RADAR keeps your compliance under review all year so you are ready for the next audit or regulator visit.

Ready to pass your next audit?

Our team has delivered 1,000+ projects for aviation organisations worldwide, covering IOSA, ISAGO, EASA, SMS and regulatory compliance. Tell us your audit date and we will set out a plan to meet it.

Watch our explainers on YouTube

Short videos from the ASG team on IOSA, ISAGO, ICAO USOAP, EASA TCO, SMS and Part-145. Follow the channel for new episodes.

Global Aviation Safety Radar

Our weekly LinkedIn newsletter on ICAO, IATA, EASA and UK CAA changes and what they mean in operations.