IMPLEMENTATION SUPPORT · Aero Support Group FZCO · Updated 22 October 2026
Why implementation stalls
Corrective action plans and improvement projects tend to stall for the same reasons:
- actions are assigned to people who already have full-time operational jobs;
- the action is a document revision, but no one plans how staff will be told and trained;
- evidence is collected at the end, when it is hard to find;
- dependencies between actions are not planned, so one late action blocks several others;
- management sees the plan at the start and the deadline at the end, with nothing in between.
The result is a closure request that shows a revised manual but not a changed operation, and a finding that stays open.
What ASG does
- Planning: break each action into tasks with owners, dates, dependencies and the evidence each task will produce.
- Hands-on support: draft procedures, forms and training material with the process owners, so the work is done rather than delegated back.
- Rollout: brief and train the people affected, and check that the new procedure is being used.
- Evidence: collect records as the work progresses, organised by finding and action.
- Verification: check effectiveness through sampling, observation or a follow-up audit before closure is requested.
- Reporting: short progress reports to the accountable manager, highlighting actions at risk.
Typical implementation projects
- Closing IOSA, ISAGO or authority findings after an audit.
- Implementing the changes in a new standard edition, such as ISM Edition 19, the third edition of ICAO Annex 19 or Part-IS.
- Putting a new SMS into operation: hazard log, risk register, SPIs and safety review board.
- Rolling out new or restructured manuals across stations or bases.
- Setting up compliance monitoring and finding management systems.
How we work with your team
ASG consultants work with the organisation’s process owners, on site or remotely, and leave the knowledge with them. We agree at the start who owns each action, what ASG will do and what the organisation will do, and how progress will be reported. The objective is an organisation that can run the changed process itself after the engagement ends.
Conclusion
A corrective action or a new system is complete when the operation works differently and the records show it. ASG helps organisations get there by planning the work, doing part of it alongside their staff and building the evidence as the work progresses.
Frequently asked questions
CAP development produces the root causes and actions. Implementation support helps carry out those actions and assemble the evidence for closure.
Both on site and remotely. Rollout and verification often benefit from time on site; drafting and evidence review can be done remotely.
The organisation. ASG supports the named owners with planning, drafting and verification, but accountability stays with the organisation.
We help the organisation inform the authority or audit organisation early, with interim measures and a realistic revised date.
Yes. Edition changes such as ISM Edition 19 or the third edition of Annex 19 are planned like corrective actions, with owners, dates and evidence.
Key takeaways
- Plan each action with owners, dates, dependencies and evidence
- Collect evidence as the work progresses, not at the end
- Train and inform staff, then check the new procedure is used
- Verify effectiveness before asking for closure
- Accountability stays with the organisation
Need help getting actions closed?
Tell us what has to be implemented and by when. ASG will propose a plan and the support needed to meet it.